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echophp
Joined: 11 Feb 2007
Posts: 309
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 Posted: Thu Feb 21, 2008 3:05 pm Post subject: echophp.com is back |
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Hello,
I do apologize for any convenience that server issues caused. We tried our best to restore the site and data but unfortunately we lost some data, include your license data.
To request your account and license key re-setup, please forward your all order confirmation emails to support@healhost.com, we will take care of it for you as soon as possible.
I am sorry again, it's unexpected issue. Please feel free to contact us if you have any questions.
Thank you.
Last edited by echophp on Fri Apr 18, 2008 8:25 am; edited 1 time in total |
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twhiting9275
Joined: 02 Sep 2007
Posts: 43
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| Posted: Thu Feb 21, 2008 5:52 pm Post subject: |
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So, let's see if I get this straight here.
You didn't backup your data properly
Your hardware failed
You expect clients to do your job and forward you license information that they probably don't have any more?
That's not right at all.
What are you doing to make SURE that this doesn't happen again?
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echo
Site Admin
Joined: 08 Feb 2007
Posts: 54
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| Posted: Fri Feb 22, 2008 12:43 am Post subject: |
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We are adding more license servers to increase the redundancy. Hope this will keep echophp echoing for a long time.
| twhiting9275 wrote: | So, let's see if I get this straight here.
You didn't backup your data properly
Your hardware failed
You expect clients to do your job and forward you license information that they probably don't have any more?
That's not right at all.
What are you doing to make SURE that this doesn't happen again? |
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