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ThatForumPlace
Joined: 19 Apr 2007 Posts: 10
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Posted: Thu Apr 19, 2007 7:11 pm Post subject: Who do I need to talk to? |
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I tried sending a PM to the moderator of the forum I'm trying to gain access to, see that it has been read, but have yet to receive a response. Can't submit a ticket as my email address is unrecognized (triple checked it). Live support is currently NOT live.
The actual purchase and payment went through without a glitch, but where do I go, or who do I speak with for basic questions?
Thanks,
Keven |
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River
Joined: 10 Feb 2007 Posts: 89
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Posted: Thu Apr 19, 2007 9:22 pm Post subject: |
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| echo is the dev, try pm'ing him if you cant use the helpdesk system.. |
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echophp
Joined: 11 Feb 2007 Posts: 308
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Posted: Sat Apr 21, 2007 3:39 pm Post subject: |
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Hello ThatForumPlace,
I checked our account at our helpdesk, it's fine. But i just re-validated it to ensure it's ready for you. I also added you into verified customer group so you can access to our private forums.
Thank you. |
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echophp
Joined: 11 Feb 2007 Posts: 308
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Posted: Sat Apr 21, 2007 3:47 pm Post subject: |
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Ah, i'm the dev, contact me if you need, but we encourage users contact us at our helpdesk so we can keep track and you will get more advanced support.
Thank you. |
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