Hello,

what does the slogan "Great 24/7 support system" on your home page mean?
I bought the script 3 days ago and pay for installation service - and never heared from you.
No Installation, no answering my eMails.........nothing.

I am disappointed.


best Regards
Dirk

Hello,

First of all, thank you for placing an order with us. You please re-check your mailbox. We sent you 3 emails in total:

• "Thank you for your order at echophp.com" (from 3d13h56m)
• "[echophp.com] Professional Installation" (from 3d13h54m)
• and a reply to your ticket (from 1d5h33m).

Please check 'Spam' or 'Junk' folder and confirm it.

Hope this helps. Feel free to contact us if you have any questions.

Thank you.

P/S: You can check your tickets list at our helpdesk http://www.echophp.com/help/. Thank you.

Hello,

YOU sent me nothing - your bot sent me automatic mails, that is not the same.

I sent you a link, that provides all Access Data for the setup - and I sent a additional mail with the password - why do you ignore this mails? Why don't you answer?

senseless discussion........ I already install the script. You should refund the installation fees.


best Regards
Dirk

No, that's not our bot, I myself sent emails via our helpdesk. I did say that the link you provide didn't work (404 Not Found), please re-read them. We just refunded the installation fee you request. Let me know if you need anything else I can help. Thank you.

Hello,

the Link was 3 days accessible - then I removed the page for security reasons.

best Regards
Dirk