Who do I need to talk to?

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ThatForumPlace
Posts: 10
Joined: Thu Apr 19, 2007 1:12 pm

Who do I need to talk to?

Post by ThatForumPlace »

I tried sending a PM to the moderator of the forum I'm trying to gain access to, see that it has been read, but have yet to receive a response. Can't submit a ticket as my email address is unrecognized (triple checked it). Live support is currently NOT live.

The actual purchase and payment went through without a glitch, but where do I go, or who do I speak with for basic questions?


Thanks,

Keven
River
Posts: 124
Joined: Sat Feb 10, 2007 9:51 pm

Post by River »

echo is the dev, try pm'ing him if you cant use the helpdesk system..
echophp
Posts: 657
Joined: Sun Feb 11, 2007 9:07 am

Post by echophp »

Hello ThatForumPlace,

I checked our account at our helpdesk, it's fine. But i just re-validated it to ensure it's ready for you. I also added you into verified customer group so you can access to our private forums.

Thank you.
echophp
Posts: 657
Joined: Sun Feb 11, 2007 9:07 am

Post by echophp »

Ah, i'm the dev, contact me if you need, but we encourage users contact us at our helpdesk so we can keep track and you will get more advanced support.

Thank you.
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